BigHeartCards.com Privacy Policy
INTRODUCTION
Big Heart Cards, LLC (the "Company") is committed to protecting the privacy of our customer's personal information. This statement applies with respect to the information that we collect from the Company Web site, located at www.BigHeartCards.com. Amendments to this statement will be posted at this URL or notice of any amendments may be posted conspicuously on the Home Page and will be effective when posted. Your continued use of this site following the posting of any amendment, modification or change shall constitute your acceptance thereof.
I. INFORMATION COLLECTED
We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, computer settings or most-recently visited URL. We may also ask you to provide certain non-personally identifiable information about yourself, such as your age, household income, buying preferences, etc. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form. The types of information that may be requested include your name, address, e-mail address, and telephone number.
II. USE OF INFORMATION
In general, we will only use the information you provide to us for the purpose for which such information was provided, such as fulfilling your purchase order. We may also use this information to deliver to you information about our company and promotional material from some of our business partners or affiliates or others who join us in business endeavors (our “partners”), trend analysis, pattern detection, and site administration. Your information may also be used to contact you when necessary and may be shared with other companies that may want to contact you with offers consistent with your stated preferences. Users may opt-out of receiving future mailings from Company and other entities by following the instructions set forth in the Member Services page to deactivate your account.
Non-personal demographic and profile data is used to tailor your experience at our site, showing you content we think you might be interested in. This information may also be shared with advertisers on an aggregate non-personal basis.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), and to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Company stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
We will occasionally send you information on products, services, special deals and promotions. You can sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Member Services Page” to deactivate your account.
We may create a newsletter for our users. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Member Services Page” to deactivate your account.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account and no longer obtain the Company services or products.
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email.
IV. THIRD PARTIES
ID and Address Verification
We may use third parties or third party software to verify your identity and address in case of non-payment for goods or services you purchase from us or our third party affiliates or advertisers, or in case we believe a person is using our website or services to commit an illegal act or is a threat to persons, including children.
We plan to use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Service Providers
We use third parties to provide web hosting and information technology related services, data storage, and other similar services on or for our site. When you provide information that must be stored on or for our website or sign up for certain services, we will share that information as necessary for the third party to provide that service. These third parties are not to use your personally identifiable information for any other purpose.
Other Web Sites; Links
Our Web site contains links to other Web sites. Our Company is not responsible for the privacy practices or the content of such Web sites.
In the event the Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
V. USE OF COOKIES AND IP ADDRESSES
When you view our Web site we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a Web site as easily as possible. We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys or shopping carts, will be limited. At some point, we may use an outside advertisement server company to display ads on our site. These ads may contain cookies. The advertisement server company may collect cookies received with outside banner ads. We do not have access to information that would confirm the use of cookies by the advertisement server company. This privacy statement covers the use of cookies by only the Company and does not cover the use of cookies by any advertisers.
We use your IP Address to help diagnose problems with our server, and to administer our Web site.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site, or as requested in writing by law enforcement agencies located within the United States which are investigating possible criminal activities, national security or possible fraudulent activity.
VII. SECURITY
Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take reasonable steps to insure the safety of your personal information.
VIII. PUBLIC FORUMS
In the future, this site might make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
XI. CHOICE; DEACTIVATION
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions on the “Member Services Page” to deactivate your account.
You may opt-out of receiving communications from our “partners”, and from us, by going to the “Member Services Page” on our website and follow the appropriate instructions to deactivate your account.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our Member Services page.
Unfortunately, to the extent that such information is also stored in other companies’ databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use reasonable efforts that your information is removed from or corrected in our records.
XIII. CONTACTING US
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at service@BigHeartCards.com.
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